Corporate FAQ

Corporate FAQ2026-01-25T12:54:24+07:00
Customer support for Microsoft Teams apps
WELCOME TO CORPORATE FAQ

Cubeet & TeamConnect – Frequently Asked Questions

Cubeet Corporate FAQ provides quick answers about Cubeet, TeamConnect, and Microsoft 365 workplace apps for Microsoft Teams.

Learn more about features, security, deployment, and support within the Microsoft 365 environment.

What features make TeamConnect unique?2026-01-20T10:18:18+07:00

TeamConnect unique features in Microsoft 365

TeamConnect unique features in Microsoft 365: Directory Health Score, governed Entra sync, AI Authority Layer

TeamConnect is a Microsoft 365 employee directory designed for daily collaboration, better people-data quality, and AI readiness with governance. In addition, it helps teams find the right person faster and reduce friction across departments. As a result, organizations can trust directory data as a reliable foundation for collaboration and AI. Learn more on our directory overview page.

1) Daily collaboration experience inside Microsoft 365

TeamConnect helps employees find the right person fast with advanced people search and rich profiles:

  • Search by department, role, office/location, skills, languages, experience, and more
  • Rich profiles and org context (teams, reporting lines, org structure)
  • 1-click actions: start a Teams chat/call/meeting or email immediately

If you’re also building a stronger employee experience inside Teams, explore our Employee Engagement App for Microsoft Teams.

2) Directory Health Score (measurable data quality)

One of the most important TeamConnect unique features is that it doesn’t just display people data—it helps you improve it:

  • A Health Score highlights missing or inconsistent fields (titles, departments, managers, locations, etc.)
  • Standardization guidance and recommendations to continuously raise accuracy
  • Better data quality improves employee discovery and reduces operational friction

Therefore, improving directory quality directly increases employee discovery and reduces operational friction.

3) Governed Entra sync for controlled rollout

TeamConnect supports a governed approach to syncing directory data so you can deploy confidently:

  • Scope the data → stage changes → review/enrich → publish
  • More control and less risk compared to “sync everything immediately”
  • Supports ongoing org changes with better visibility

Moreover, this governed rollout reduces risk compared to syncing everything immediately.

Reference: Microsoft Entra ID.

4) AI Authority Layer for Copilot & agents

As organizations adopt Copilot and AI agents, “access” is not the same as “authority.” Another key part of TeamConnect unique features is an AI Authority Layer that helps ensure AI responses follow role-based rules, so information is not over-shared by AI summaries.

Finally, these capabilities make TeamConnect a practical starting point for Copilot and AI agents.

Reference: Microsoft Copilot.

5) Microsoft 365-native and tenant-contained

TeamConnect works across Microsoft 365 (including Teams) and aligns with existing identity and security policies. It’s designed to strengthen trust in people data—so your directory becomes a reliable foundation for collaboration and AI.

Need help with setup or deployment? Visit our Support page or follow product updates in the Newsroom.

Tip: If you’re evaluating TeamConnect, start with a quick health check of your people data and define what “good” looks like (titles, departments, managers, locations, and ownership). This makes deployment faster and improves trust in search results.

For teams comparing solutions, TeamConnect is a Microsoft 365 employee directory that keeps org data trustworthy and ready for Copilot and AI agents.

Next steps: explore our Employee Engagement App for Microsoft Teams and visit Support for setup guidance. For Microsoft references, see Microsoft Entra ID and Microsoft Copilot.

How does TeamConnect handle data security within Microsoft 365?2026-01-20T11:54:19+07:00

How TeamConnect handles data security within Microsoft 365

Microsoft 365 data security matters, so TeamConnect runs inside your tenant to keep identity, access, and governance under existing Microsoft 365 policies.

Microsoft 365 data security with TeamConnect: Entra ID, admin controls, SharePoint Online storage

1) Microsoft 365 sign-in and identity control (Entra ID)

TeamConnect uses Microsoft 365 sign-in, so employees can access the directory with SSO and you avoid extra passwords. In addition, your organization can keep identity and user attributes centralized in Microsoft Entra ID.

  • Employees sign in with Microsoft 365 credentials (SSO).
  • Admins keep identity control in Microsoft Entra ID and apply existing access policies.

Reference: Microsoft Entra ID.

2) Admin management and least-privilege access

Admins manage users and access through Microsoft 365 administration tools. Therefore, you can apply least-privilege roles, reduce unnecessary access, and keep ownership clear.

  • Admins manage users and licensing in the Microsoft 365 Admin Center.
  • Teams admins manage app access and related controls in the Microsoft Teams Admin Center.
  • Moreover, you can align access with your existing role-based administration model.

3) Data stays in Microsoft 365 (SharePoint Online)

TeamConnect stores directory data directly in your SharePoint Online environment. As a result, your existing Microsoft 365 controls continue to protect the data. For example, you can enforce permissions, retention, and governance in the same place you already manage collaboration content.

  • TeamConnect stores directory data in your SharePoint Online tenant.
  • In addition, you can apply existing Microsoft 365 security policies such as access control, retention, and governance.

Reference: SharePoint Online.

4) Compliance and enterprise readiness

TeamConnect is Microsoft 365 certified and supports enterprise governance requirements. However, compliance always depends on your organization’s policies and configuration. That said, when you keep identity and storage inside Microsoft 365, you can align more consistently with common requirements and internal controls.

5) Practical next steps

To get the best outcome, start with a simple security checklist before broad rollout. Then, validate roles and ownership so teams adopt the directory with confidence.

  • Define required employee fields (department, title, manager, location) and assign ownership.
  • Review access roles and confirm least-privilege administration.
  • Run a quick data-quality check before rollout; as a result, teams trust search results from day one.

As a result, Microsoft 365 data security stays consistent because TeamConnect relies on Entra ID sign-in, admin controls, and SharePoint Online storage within your tenant.

Finally, explore our directory overview page and follow deployment guidance on Support.

Is TeamConnect integrated with Microsoft Teams, Microsoft Outlook, and Microsoft 365?2026-01-20T12:39:16+07:00

Is TeamConnect integrated with Microsoft Teams, Microsoft Outlook, and Microsoft 365?

Yes. TeamConnect supports Teams Outlook integration, so employees can find the right person and collaborate across Microsoft 365 without switching apps. As a result, teams can move from search to chat, call, meeting, or email in one click.

TeamConnect Microsoft Teams Outlook integration inside Microsoft 365

1) Integrated with Microsoft Teams for daily collaboration

TeamConnect works as an employee directory in Teams, where people already communicate every day. Instead of searching across chats or outdated intranet pages, employees can find colleagues by name, title, department, office/location, skills, languages, or experience. Then they can act immediately:

  • Start a Teams chat, call, or meeting in one click
  • Email the person instantly when needed
  • View org context to contact the right stakeholder faster

Reference: Microsoft Teams.

2) Outlook-friendly people experience

This Teams Outlook integration keeps people discovery consistent across Microsoft 365, so employees don’t rely on personal address books or duplicated contacts.

In addition, TeamConnect supports an Outlook people directory experience so employees can keep a consistent view of people across Microsoft 365. Therefore, contact discovery and follow-ups don’t depend on personal address books or duplicated entries.

Reference: Microsoft Outlook.

3) Works across Microsoft 365

Moreover, TeamConnect is designed for Microsoft 365 organizations that want people discovery to work across the tenant. For example, users can search for an expert by skill + location + role and then collaborate immediately. With Teams Outlook integration, this “find-and-connect” workflow becomes simple and repeatable for the entire organization.

Reference: Microsoft 365.

4) Why this integration is different

Many tools only “sync and display” profiles. However, TeamConnect focuses on real outcomes: faster employee discovery, better cross-team collaboration, and a directory that people actually use. As a result, organizations reduce time spent searching and increase successful connections across departments.

5) Next steps

With Teams Outlook integration, TeamConnect makes search-to-action simple: find a profile, then start a chat, call, meeting, or email in one click.

Finally, explore our directory overview page and visit Support for deployment guidance.

Where can I buy TeamConnect?2026-01-20T15:05:46+07:00

Where can I buy TeamConnect?

You can buy TeamConnect directly from Microsoft. The fastest way is to purchase through Microsoft AppSource or the Microsoft Teams Store. This approach keeps procurement simple, because you purchase from the Microsoft marketplace you already trust.

Buy TeamConnect on Microsoft AppSource and the Teams Store

1) Buy TeamConnect on Microsoft AppSource

Choose AppSource if your organization prefers marketplace purchasing through Microsoft. After purchase, you can roll out TeamConnect to users and manage licensing based on your Microsoft 365 admin model.

2) Buy TeamConnect on the Microsoft Teams Store

If your users discover apps inside Teams first, the Teams Store provides a straightforward path to purchase and enable TeamConnect in the collaboration hub employees use every day.

3) Manage subscriptions in Microsoft 365 admin centers

After purchase, you can manage TeamConnect subscriptions and licenses in your existing Microsoft 365 admin centers. As a result, deployment stays quick and familiar for IT and admins.

4) Choosing where to buy TeamConnect (AppSource vs Teams Store)

To make purchasing smooth, choose the channel that matches your organization’s procurement process. If your company prefers centralized purchasing, buy TeamConnect on Microsoft AppSource so finance and IT can keep subscriptions, billing, and marketplace records in one familiar place. On the other hand, if employees discover and install apps inside Teams first, purchasing via the Teams Store can speed up adoption because the directory becomes available right where people work. In either case, admins can still manage TeamConnect licenses and access using Microsoft 365 admin centers, so rollout stays consistent with your existing governance. In addition, you can start with a small pilot (for example, HR + IT + a cross-functional group), confirm usage and onboarding, and then expand department by department. If you want help with TeamConnect pricing, licensing, or the best way to purchase TeamConnect for your tenant, contact our team and we’ll guide you through the next steps.

5) Practical next steps

  • Step 1: Decide whether you will purchase from AppSource or the Teams Store.
  • Step 2: Assign the right admin owner for subscription and licensing management.
  • Step 3: Roll out to a pilot group, then expand across departments.

Need help before you buy TeamConnect?? Visit Support or Contact Us for guidance.

Where can I learn more or get support for TeamConnect?2026-01-20T15:39:38+07:00

Where can I learn more or get support for TeamConnect?

TeamConnect help is available through Cubeet’s official resources and trusted Microsoft documentation. Start with our product overview to understand key use cases, then use Support if you need setup guidance or troubleshooting. In addition, Microsoft’s official documentation helps IT teams validate Microsoft 365, Teams, and Entra concepts during deployment.

TeamConnect help and support resources for Microsoft 365

1) Learn more about TeamConnect (product overview)

The fastest way to learn what TeamConnect does is our Employee Directory overview. It explains how TeamConnect improves people discovery and collaboration inside Microsoft 365.

2) Read official announcements

If you want official updates and marketplace context, read our press release. Therefore, you can share a clear reference with internal stakeholders.

3) Get TeamConnect help for setup and troubleshooting

For hands-on guidance, use our Support page. As a result, you can move from evaluation to rollout with clear steps and answers.

4) Contact Cubeet for personalized guidance

If you need tailored advice (rollout planning, licensing, or stakeholder alignment), contact the Cubeet team directly.

For faster resolution, keep this page bookmarked—TeamConnect help is easiest when you start with Support, then use Contact Us for rollout planning or licensing questions.

5) Official Microsoft resources (outbound links)

Use Microsoft documentation for official references during IT review and governance:

If you’re just getting started, use this quick checklist to guide your first week: review the product overview, share the press release with stakeholders, and confirm who owns setup and rollout. Then, bookmark the Support page for troubleshooting and deployment guidance. This extra planning makes TeamConnect help easier to find later and keeps your rollout consistent across teams.

Need TeamConnect help right now? Start with Support, then use Contact Us if you need a faster response.

Does TeamConnect scale for businesses of different sizes?2026-01-20T16:22:04+07:00

TeamConnect scalability: Does it scale for businesses of different sizes?

Yes—TeamConnect scalability is built for organizations of all sizes, from small teams to global enterprises. In other words, you can start with a pilot, validate adoption, and then expand across departments and locations without changing tools or rebuilding your employee directory experience.

TeamConnect scalability for businesses of different sizes in Microsoft 365

1) TeamConnect scalability for small teams

For smaller organizations, TeamConnect works as a scalable employee directory inside Microsoft 365. As a result, employees can find the right colleague quickly, view key profile details, and connect in one click—chat, call, meeting, or email. Moreover, setup stays lightweight so you can launch fast and iterate based on real usage.

2) TeamConnect scalability for growing companies

As your organization grows, TeamConnect scales with you through phased rollout. For example, you can start with HR and IT, then extend to Sales, Operations, and regional offices. Therefore, adoption remains manageable, and you can refine governance, field ownership, and onboarding processes as you expand.

  • Start with a pilot group and confirm adoption
  • Define ownership for key people fields and directory updates
  • Expand access department by department once value is proven

3) TeamConnect scalability for enterprise organizations

For larger enterprises, TeamConnect supports complex structures and distributed teams. In addition, admins can align rollout with Microsoft 365 governance and security practices, including role-based administration. As a result, the directory stays consistent across the tenant while teams scale usage globally.

4) Deployment and licensing flexibility

TeamConnect supports a flexible approach to deployment planning and licensing. That means you can match rollout pace to change management needs and budget cycles, rather than forcing a one-time, all-or-nothing launch. TeamConnect scalability works best when you expand gradually and standardize ownership for key profile fields.

5) Recommended next steps

  • Step 1: Review the product overview and confirm fit for your organization.
  • Step 2: Start with a pilot group, then expand across departments and locations.
  • Step 3: Use Support for setup guidance and rollout best practices.

Learn more: Employee Directory overview |
Get help: Support |
Contact us: Contact Us

References (outbound):
Microsoft Teams documentation,
Microsoft 365 documentation.

What is Employee Directory Software TeamConnect by Cubeet, and how does it help my organization?2026-01-20T17:22:28+07:00

What is Employee Directory Software by Cubeet, and how does it help my organization?

Employee Directory Software by Cubeet (TeamConnect) is a modern directory that helps employees quickly find the right colleagues and collaborate faster. It gathers key details—such as job skills, roles, departments, and contact information—so people can search with confidence instead of relying on outdated intranet pages or scattered contact lists. As a result, communication becomes simpler and teams work more efficiently.

As an employee directory app, TeamConnect helps employees discover experts by skill, role, department, and location—then contact them in one click.

Employee Directory Software by Cubeet (TeamConnect)

1) Rich employee profiles people can actually use

TeamConnect Employee Directory Software centralizes the information employees need every day: titles, teams, departments, skills, and contact details. Therefore, employees spend less time asking “who owns this?” and more time taking action. In addition, clear profiles reduce friction for cross-team work and help new hires ramp up faster.

2) Strong search to find the right person fast

One of the biggest benefits of Employee Directory Software is searchable people data. TeamConnect includes strong search tools that help employees locate the right colleague by role, department, skills, and other key attributes. Consequently, employees can find experts quickly, shorten response times, and improve collaboration across functions.

3) Org charts and matrix management support

TeamConnect also supports organizational charts that make reporting lines easier to understand. This is especially useful for matrix organizations, where employees may have both direct and functional reporting lines. As a result, teams know who to contact for approvals, escalation, and decision-making.

4) Real-time awareness and mobile-friendly access

TeamConnect provides real-time alerts and a mobile-friendly design, so employees can access the employee directory anywhere—at the office or on the go. Moreover, better access and visibility help organizations stay aligned during change, onboarding, and internal mobility.

This employee directory app also improves onboarding and cross-team collaboration because people data stays easy to find and consistently organized.

5) Practical next steps

  • Step 1: Review the product overview to understand the core directory experience.
  • Step 2: Decide which employee fields matter most (skills, departments, roles) and assign ownership.
  • Step 3: Start with a pilot group, then expand adoption across teams.

Learn more: Employee Directory overview |
Get help: Support |
Contact us: Contact Us |
Feedback: Feedback

References (outbound):
Microsoft 365 documentation,
Microsoft Teams documentation.

Why is Microsoft 365 certification important for TeamConnect?2026-01-20T18:13:08+07:00

Why Microsoft 365 certification is important for TeamConnect

Microsoft 365 certification is important because it helps IT and security teams evaluate an app’s trust signals using a Microsoft-recognized framework. In practice, certification-related information reduces uncertainty during vendor review, supports governance decisions, and helps organizations approve Microsoft 365 apps with clearer context. As a result, deployment discussions become faster and more consistent across IT, security, and procurement.

Microsoft 365 certification for TeamConnect

1) What Microsoft checks in the Microsoft 365 App Compliance Program

The Microsoft 365 App Compliance Program is designed to build trust in apps used with Microsoft 365. It includes structured approaches such as publisher attestation and certification paths, which emphasize security, compliance, and transparency. Therefore, stakeholders can review standardized information rather than relying only on marketing claims. Moreover, this helps organizations compare apps using a consistent set of expectations.

2) Why admins and security teams care about certification signals

During evaluation, security and IT teams typically need clear documentation for risk assessment and internal approvals. That is why certification signals matter: they make it easier to collect evidence, reduce back-and-forth questions, and align on what “good” looks like. In addition, organizations can use these signals to improve internal governance—such as defining ownership, support processes, and rollout controls—before expanding usage broadly.

3) Why Microsoft 365 certification matters for TeamConnect deployments

TeamConnect is built for Microsoft 365 organizations that want a reliable people directory experience with strong governance. Consequently, Microsoft 365 certification matters for TeamConnect because it supports a clearer security story for admins who must validate a directory app before enabling it tenant-wide. In other words, it helps decision-makers move from “can we trust this app?” to “how do we deploy it safely and effectively?”

4) Practical evaluation checklist for Microsoft 365 apps

  • Security posture: Review published security and compliance details and confirm they match your requirements.
  • Transparency: Ensure the vendor provides clear documentation for data handling and governance.
  • Operational readiness: Identify who owns rollout, support, and ongoing administration.
  • Adoption plan: Start with a pilot group, validate usage, then expand by department.

This checklist supports app compliance in Microsoft 365 by keeping evaluation steps consistent and repeatable across stakeholders.

5) Next steps and resources

To move forward, treat this page as your Microsoft 365 app certification reference point, then use the links below for rollout and governance planning. Finally, if you want a faster evaluation process, keep the same review sequence for each app so approvals stay consistent.

Internal resources:
Employee Directory overview |
Support |
Contact Us |
Data security within Microsoft 365

Outbound references (Microsoft Learn):
Microsoft 365 App Compliance Program overview |
Microsoft 365 Certification framework overview |
TeamConnect security & compliance information

In short, Microsoft 365 certification helps teams review apps with more confidence and makes it easier to plan a secure rollout—especially when multiple stakeholders are involved.

What are the primary benefits of having an Employee Directory like TeamConnect?2026-01-21T09:41:20+07:00

Employee directory benefits: Why TeamConnect helps teams work better

Employee directory benefits are easiest to see when employees can find the right colleague fast and take action immediately. TeamConnect gives teams a simple way to search people details, understand org context, and collaborate without switching tools. As a result, work moves faster and communication becomes more consistent across departments.

employee directory benefits with TeamConnect

1) Staff directory benefits: faster people search

TeamConnect helps employees find the right person by role, department, location, and other profile details. Therefore, teams spend less time asking around and more time solving problems. Moreover, quick actions like chat, call, meeting, or email help people move from “search” to “done” in seconds.

2) Smoother onboarding and internal mobility

New hires often struggle to understand who owns what. A modern people directory makes it easier to learn team structures, identify stakeholders, and find experts. In addition, when employees change roles, a clear directory supports internal mobility because colleagues and responsibilities are easier to discover.

These are practical employee directory benefits because new hires can find owners, experts, and stakeholders without waiting for introductions.

3) Stronger collaboration across teams

When people data is scattered across intranets, spreadsheets, and outdated contacts, collaboration slows down. With a Microsoft 365 employee directory experience, teams can find the right partner for a project faster. Consequently, cross-team work becomes easier and fewer requests get stuck in “who should I contact?” loops.

For distributed teams, a Microsoft 365 employee directory reduces silos by keeping people information easy to discover in daily workflows.

4) Practical next steps

  • Step 1: Choose the key profile fields you want to standardize (title, department, manager, location, skills) and assign ownership.
  • Step 2: Start with a pilot group, gather feedback, then expand by department.
  • Step 3: Keep a simple governance routine so directory data stays accurate over time.

In short, the employee directory benefits grow when your directory stays accurate, easy to use, and available where people already work. If you want a Teams-ready employee directory that supports daily collaboration, TeamConnect is a practical starting point.

Internal resources:
Employee Directory overview |
Support |
Contact Us

Outbound references:
Microsoft Teams documentation |
Microsoft 365 documentation

Is TeamConnect easy to install and manage?2026-01-21T11:06:45+07:00

Is TeamConnect installation easy to manage in Microsoft 365?

Yes. TeamConnect runs inside your Microsoft 365 tenant, so you can deploy a modern employee directory without standing up new servers or a separate people-data system. In practice, TeamConnect installation is designed to be fast, controlled, and admin-friendly—especially for organizations that want better people-data quality and clear governance from day one.

TeamConnect installation and admin management in Microsoft 365

What you need before you start

  • Microsoft 365 tenant with Entra ID available for identity and access management.
  • An admin owner to define scope (licensed users, guests) and approve publish steps.
  • Optional: a list of custom attributes you want to map (department taxonomy, regions/divisions, skills fields).

Microsoft 365-native deployment (no extra infrastructure)

TeamConnect is Microsoft 365-native and tenant-contained: directory data stays inside your Microsoft 365 services rather than a separate external data lake. That means your existing Microsoft 365 policies, identity controls, and governance model remain the foundation.

This Microsoft 365 deployment approach keeps setup predictable because admins define scope, review changes, and publish in controlled steps.

A governed setup workflow for admins

To keep rollout safe, TeamConnect uses a controlled workflow instead of “sync everything immediately.” A typical rollout follows five clear steps:

  1. Connect Entra ID and detect the environment; define the sync scope (licensed/guest).
  2. Run a health check to score people-data quality and surface duplicates or missing fields.
  3. Configure fields (presets, mappings, and optional custom attributes).
  4. Stage & enrich: review changes, normalize values, and fix relationships before go-live.
  5. Publish & govern: publish users, monitor sync history, and export reports for auditability.

Because you can stage → review → publish, TeamConnect installation stays predictable and easy to manage—even when directory data needs cleanup first.

Governed Entra sync for controlled installation

  • Clear ownership: admins keep control of scope, fields, and publish decisions.
  • Measurable quality: use health scoring and issue detection to track progress over time.
  • Operational visibility: monitor sync history and export reports for governance and audits.

With tenant-contained setup and governed Entra sync, IT teams can manage updates without adding new infrastructure.

Quick rollout checklist

If you want the fastest path, start small: pilot with one department, confirm data quality improvements, and then expand. Finally, review your directory experience and governance plan using our directory overview, and use Support for setup guidance. For Microsoft references, see Microsoft Entra ID.

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